Privacy policy

Okgay, located at Spuiweg 59 3311 GT Dordrecht, is responsible for the processing of personal data such as shown in this privacy statement.

Contact details:
Spuiweg 59
3311 GT Dordrecht
Sergio Wong Chung is Okgay’s Data Protection Officer. He/she can be reached at

Personal data that we process
Okgay processes your personal data because you use our services and/or because you provides this information to us itself.
Below you will find an overview of the personal data that we process:

  • First and last name
  • Sex
  • Date of birth (not required)
  • Address data
  • Phone number
  • E-mail address
  • IP address
  • Other personal data that you actively provide, for example through a profile on this website to create, in correspondence and by telephone
  • Information about your activities on our website

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are under 16 years of age. Unless they have parental or guardian permission. However, we can do not check whether a visitor is older than 16. We therefore advise parents to be involved their children’s online activities, in order to avoid data about children
collected without parental consent. If you are convinced that without it we consent to have collected personal data about a minor, please contact contact us at and we will remove this information.

For what purpose and on what basis we process personal data
Okgay processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and/or advertising brochure
  • To be able to call or e-mail you if this is necessary to be able to carry out our services
  • Inform you about changes to our services and products
  • Offer you the option to create an account
  • To deliver goods and services to you
  • Okgay analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences.
  • Okgay also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

How long we keep personal data
Okgay does not store your personal data longer than is strictly necessary to achieve the goals for which your data is collected. We use the following retention periods of personal data: 5 years

Sharing personal data with third parties
Okgay will only provide to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use
Okgay uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet when you first visit this website or smart phone. Okgay uses cookies with a purely technical functionality. These concerns ensure that the website works properly and that, for example, your preferred settings be remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements.
On your first visit to our website we have already informed you about these cookies and we have asked for your permission to place it.

You can opt out of cookies by setting your internet browser so that it does not accept cookies save more. In addition, you can also view all information previously stored via the settings of delete your browser.

For an explanation, see: Cookies are also placed on this website by third parties. These are, for example, advertisers and/or the social media companies. Below an overview:
Cookie: Google Analytics
Function: Analytical cookie that measures website visits
Retention period: 2 years

View, modify or delete data
You have the right to view, correct or delete your personal data. in addition you have the right to withdraw your consent to the data processing or object to the processing of your personal data by Okgay and you have right to data portability. This means that you can submit a request to us for the personal data that we have from you in a computer file to you or another person, by to your said organization.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to HELLO@OKGAY.SHOP.

To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Okgay would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: HTTPS://AUTORITEITPERSOONSGEGEVENS.NL/NL/CONTACT-MET-DE-AUTORITEIT-PERSOONSGEGEVENS/TIP-ONS

How we protect personal data
Okgay takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via HELLO@OKGAY.SHOP.

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.